The project's overall goal has been to help provide the greatest possible equality of opportunity to use the online services.
The work has resulted in two prototypes that demonstrate the use of universal design in a public service for the change of tax via mobile phone and digital TV. This is a service aimed at the whole population, therefore the accessibility requirements have been strict. A key finding of the project is that a universally designed user interfaces for mobile phones will be very similar to a similar solution for digital TV.
The work was conducted as a supplement to Norwegian OSIRIS project, partly financed by the Norwegian Research Council. Norwegian OSIRIS project builds upon and executed in parallel with the international EUREKA / ITEA project OSIRIS. The main objective here is to strengthen the European software companies' competitiveness in the market for the production, publishing and management of online services by developing and putting together an open source infrastructure services and to test the usability of the OSIRIS platform on a set real applications. Neither the international or Norwegian OSIRIS project had the goal of universal design user interfaces in their original plans.
Activities as well as project IT Funk has therefore been linked to the use of universal design and accessibility of new technology platforms, such as mobile phones and digital television. The work was carried out in parallel with the activities of the Norwegian OSIRIS work package 4, where the Norwegian participants develop demonstrators for Tax Administration's online service portfolio of the two technology platforms. Through literature studies and empirical research and development, the project has identified the general characteristics of the available interfaces and issued guidelines for universal design of the user interface for mobile phone and digital TV.
How summarizes the basic requirements for universal design of the interface on both platforms technologist:
The services and the user interface must be simple.
The technology's suitability to the context of use is a critical success factor.
Through innovative design metaphors are basically complex services can be realized on the new platforms.
The wider the audience, the stricter the requirements of universal design.
Technologies, not just the media converge. This provides new opportunities, introducing new challenges for service design.
Most of the project's recommendations on guidelines for universal design of electronic services may be used for both mobile phone and digital TV and is divided into the following categories:
Navigation and Workflow
Fault
Search
Input-/output mode
Time
Text and linguistic expression
Audio and voice
Graphics, shape and color
Text and numeric information
Help, information and support
The similarities between the two technology platforms enables both have the same tabs in the screens, the same dialogue sequences and the same intensity information. Since little information can be displayed at one time, there is a need for effective mechanisms for navigation and control of both platforms. The needs for assistance mechanisms enlarged text and use of sound is fairly identical for both mobile phone and digital TV. The physical units for management (keys on the mobile phone and the remote control for the TV) are similar and allow to use fairly similar control functions for navigation, input / output, shortcuts, etc. In addition, a set of written goals and advice that only applies to digital TV.
Service prototypes developed in the project are real and can be demonstrated on the cell phone and digital TV in Tellu AS laboratory. The prototypes illustrate a number of features demonstrate on both platforms, based on recommended guidelines for universal design of electronic services. Among other things, demonstrated the possibilities to change the font size, font, background color, use of sound reading of the text, easily visible scroll bars for vertical navigation, frames showing active fields, use of color to indicate incorrect or incomplete input, and many other useful functions. Below are some examples of universal design in demonstrate for changing the tax deduction. Several examples are documented in the final report.
The work has resulted in two prototypes that demonstrate the use of universal design in a public service for the change of tax via mobile phone and digital TV. This is a service aimed at the whole population, therefore the accessibility requirements have been strict. A key finding of the project is that a universally designed user interfaces for mobile phones will be very similar to a similar solution for digital TV.
The work was conducted as a supplement to Norwegian OSIRIS project, partly financed by the Norwegian Research Council. Norwegian OSIRIS project builds upon and executed in parallel with the international EUREKA / ITEA project OSIRIS. The main objective here is to strengthen the European software companies' competitiveness in the market for the production, publishing and management of online services by developing and putting together an open source infrastructure services and to test the usability of the OSIRIS platform on a set real applications. Neither the international or Norwegian OSIRIS project had the goal of universal design user interfaces in their original plans.
Activities as well as project IT Funk has therefore been linked to the use of universal design and accessibility of new technology platforms, such as mobile phones and digital television. The work was carried out in parallel with the activities of the Norwegian OSIRIS work package 4, where the Norwegian participants develop demonstrators for Tax Administration's online service portfolio of the two technology platforms. Through literature studies and empirical research and development, the project has identified the general characteristics of the available interfaces and issued guidelines for universal design of the user interface for mobile phone and digital TV.
How summarizes the basic requirements for universal design of the interface on both platforms technologist:
The services and the user interface must be simple.
The technology's suitability to the context of use is a critical success factor.
Through innovative design metaphors are basically complex services can be realized on the new platforms.
The wider the audience, the stricter the requirements of universal design.
Technologies, not just the media converge. This provides new opportunities, introducing new challenges for service design.
Most of the project's recommendations on guidelines for universal design of electronic services may be used for both mobile phone and digital TV and is divided into the following categories:
Navigation and Workflow
Fault
Search
Input-/output mode
Time
Text and linguistic expression
Audio and voice
Graphics, shape and color
Text and numeric information
Help, information and support
The similarities between the two technology platforms enables both have the same tabs in the screens, the same dialogue sequences and the same intensity information. Since little information can be displayed at one time, there is a need for effective mechanisms for navigation and control of both platforms. The needs for assistance mechanisms enlarged text and use of sound is fairly identical for both mobile phone and digital TV. The physical units for management (keys on the mobile phone and the remote control for the TV) are similar and allow to use fairly similar control functions for navigation, input / output, shortcuts, etc. In addition, a set of written goals and advice that only applies to digital TV.
Service prototypes developed in the project are real and can be demonstrated on the cell phone and digital TV in Tellu AS laboratory. The prototypes illustrate a number of features demonstrate on both platforms, based on recommended guidelines for universal design of electronic services. Among other things, demonstrated the possibilities to change the font size, font, background color, use of sound reading of the text, easily visible scroll bars for vertical navigation, frames showing active fields, use of color to indicate incorrect or incomplete input, and many other useful functions. Below are some examples of universal design in demonstrate for changing the tax deduction. Several examples are documented in the final report.
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